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Merchant Content Requirements

Our standards ensure the financial transactions' security and meet the requirements of the international payment systems and partners. Your sales channel needs to meet these requirements for using our services.

Website01
Website requirements

Visual&Technical requirements

The website must be functional and up-to-date with detailed descriptions of goods and services (including price and currency), an SSL certificate, and, if under development, a test environment for the support team

Consumer protection02
Consumer protection requirements

Essential website information

Your website must include the order and payment procedure, terms of delivery, and warranty information.

Contact information03
Contact information requirements

Contact details

Please ensure your website has a feedback form or contact page with a physical address (for offline businesses), email, postal address for legal disputes, and phone number.

Business page

Don't have a website? No worries. You can integrate our services into your business page, including but not limited to business accounts on social media, like Facebook, Instagram or Google My Business, and channels on YouTube, Telegram or Viber, as well as messengers' chatbots.

Page Compliance01
Page Compliance requirements

Visual&Technical requirements

Your business page is active, publicly available and contains information on your services and goods. All goods and services have detailed descriptions with price and payment currency.

Buyer Guidelines02
Buyer Guidelines requirements

Consumer protection

Your business page must contain information on the order and payment procedure, terms of delivery, and warranty

Social Contact Info03
Social Contact Info requirements

Contact information

Your bio on social media, the description of channel or chatbot must contain email, phone number, and physical address (for offline businesses only)

Mobile app

App Setup01
App Setup requirements

Visual&Technical requirements

Your app must be available in App Store or Google Play, fully functional and up-to-date, with detailed descriptions of goods and services (price and currency), and a test environment provided if under development.

Important Info02
Important Info requirements

Order Details

Your mobile app must include information about the order and payment process, as well as the warranty terms.

Contact Info03
Contact Info requirements

Get in Touch

Please don't forget to include a feedback form and contact information, such as a physical address (for offline businesses only), email, postal address for legal disputes, and phone number.

Point of sale

On-site Required01
On-site Required requirements

POS physical address

POS must have a physical location, where all business processes proceed.

Online Required02
Online Required requirements

Business online presence

Your business must be present online: website or a business page on social media, like Instagram, Facebook or Google My Business, with the relevant information.

During the moderation process, additional information and clarifications may be requested since Cardaq is an international financial company and a subject of financial monitoring. This means that our activities and the activities of our customers must meet global and national standards.

    Merchant Services by Cardaq: Streamline Your Payment Solutions - Payment Solutions & Card Issuing for Financial Institutions - Cardaq